We are looking for Customer Management Executives to join our centre in Seoul, Korea.

We are looking for candidates with a University Degree and a good command of English and Korean. The ideal candidate should have at least least 2-3 years of experience of working in a customer service/sales environment.


Reference number KOR-NT-1995
Location Seoul, Korea
Salary Payband J
Duration 1 year (renewable thereafter)
Working hours The successful candidate will work a five-day week on a shift system from Monday to Sunday. Evening and weekend working is required on a regular basis.
Closing date Monday 30 September 2019

Role overview

  • To ensure a high quality, efficient integrated customer service experience for all new and existing students across the British Council Teaching Centre.
  • To act as British Council’s ambassador and provide top quality services to all new and existing customers meeting all Key Performance Indices and deliver Sales & Customer Management targets in order to enable the British Council to meet its business targets and objectives.

How to apply