• To provide customer service to Adult learners during their studies with the British Council and support the sales team in achieving participation, lesson consumption and re-registration targets.
  • To act as British Council’s ambassador and provide top quality services to all customers meeting all British Council Key Performance Indicators (KPIs) and deliver exceptional level of customer service to enable the Council to meet its business targets.

Details

Reference number KOR-NT-2034
Location Seoul, Korea
Salary Pay Band J
Duration 1 year (renewable thereafter)
Closing date Sunday 21 July 2019

Role overview

WHAT YOU WILL BE DOING AND WHY

As a Customer Management Assistant, you will be responsible provide customer service to Adult learners during their studies with the British Council and support the sales team in achieving participation, lesson consumption and re-registration targets

Being British Council’s ambassador, you will provide top quality services to all customers meeting all British Council Key Performance Indicators (KPIs) and deliver exceptional level of customer service to enable the Council to meet its business targets.

WHAT WE ARE LOOKING FOR

We are looking for candidates with a University Degree and a good command of English and Korean. The ideal candidate should have at least 1 years of experience of working in a customer service/sales environment.

BENEFITS OF WORKING AT THE BRITISH COUNCIL

You will also be entitled to 21 days of Annual Leave and Professional Development opportunities to enhance your career.

How to apply

https://tinyurl.com/KOR-NT-2034e