Customer Management Assistant

The main duty of a Customer Management Assistant is to ensure a high quality, welcoming and efficient integrated customer service experience to all new and existing customers with the purpose of meeting/exceeding sales and customer management targets across all British Council services. As the Customer Management Assistant, you will provide a good customer service experience to our Adult learners and your main responsibility is to support the sales team to achieve sales results while providing high-quality customer experience in handling enquiries about our English language and examination services to new and existing customers.

To be considered, you must have at least 1 to 2 years of experience in customer service, a university degree in any disciplines and be able to speak and write fluently in both Korean and English. 

This is an exciting opportunity to join an global organisation.

To apply, please click this link: https://tinyurl.com/KOR-NT-1881e